Testimonials

Thank you thank you I'm very pleased & satisfied. I'm amazed at how fast I got my new faucet, and what a beautiful faucet it is. Better than it shows on the website.

Average Rating: - Clara G.,Santee, CA00:00:00 09-20-2016

Excellent quality, heavy duty commercial grade faucets at a price that is hard to believe. The flush valves are remarkably stout. I will remember this experience the next time I have a project calling for electronic faucets and flush valves.

Average Rating: - michael b.,milford, CT00:00:00 09-20-2016

A Class organization all the way. SUPERFAST shipping. Very professional prompt service. The product is top quality, just as good or better than others I've used.

Average Rating: - Raymond P.,San Angelo,TX04:16:46 09-16-2014

Fine quality product, fair price, fast shipping, first class rating. Bought before, will buy again. [I] Recommended this store for your next purchase.

Average Rating: - Brenda B.,Shavertown, PA00:00:00 09-16-2014

My purchase experience with this company was a good one. I would buy again.

Average Rating: - Angie G.,Excelsior Springs, MO00:00:00 09-16-2014

This has been a very pleasant transaction. I am pleased with faucets we purchased, packaging, and speed of delivery. People on the phone are pleasant and easy to talk to. They pick up my call om the second ring each time.

Average Rating: - Stone Independent Research, Inc.,Phoenix, AZ00:00:00 09-16-2014

I did a search on Google, happy to report that I found Mac Faucets. I called, they had much more than I know existed in IR controlled faucets. The price was affordable. I had never heard of Mac Faucets so I was a tad concerned. However after chatting with a vary knowledgeable and accommodating person on the telephone, I ordered them and before I know it the 2 automatic faucets were at my door. They not only do they work great. They were easy to instal n unbelievably convenient and came with Duracell batteries INSTALLED for the same price. I recommend without a seconds reservation

Average Rating: - Glenn R.,Stroudsburg, PA 1836000:00:00 09-16-2014

Back in 2002 I remodeled my master bathroom, part of a larger remodel project encompassing the entire house. The vanity design, which is custom made for my home, did not leave room for faucet handles. Don't misunderstand me, there was always space for the handles, but the handles would have taken away from the esthetics of the vanity. It's a beautiful vanity, I still admire it till this day. So, against the advise of my plumber, I purchased the MAC Faucet FA400-136, a hands free faucet for my vessel sink. I ordered it in oil rubbed bronze. I love the fact that it is a water fall faucet. The feeling of water flowing smoothly over my hands is hard to match, and much better I think than water flowing out of a regular spigot faucet. After 11 years of service, the faucet quit working. It did not produce water in response to my hands being there. So I contacted MAC Faucets thinking that I will need to buy a new faucet. After all, I've had to replace or fix many light fixtures, door fixtures, and other items installed during that long running remodeling project. MAC Faucets offered to sell me parts, but also gave me the option to send the entire faucet back to them for inspection and repair. After about a week or so, I received a call from them stating that the faucet was fixed and it's on the way back to me, get this... FREE OF CHARGE. I did have to pay the shipping, about $15.00 or so. Do you believe it. I had a one year warranty on this faucet but the warranty was honored ELEVEN YEARS after the purchase. So [I] asked the nice lady over the phone the reason behind this unusual treatment. She informed me that this was one of the first faucets they sold in the vessel sink series, and this is their way of extending their thanks for my business. I told here I did not know that I was one of the first to buy this faucet and that MAC Faucets did not have to tell me this, and could have charged a good penny for the repair. Regardless, I did not expect a “freebee” after all these years, but they insisted. I can only offer my thanks and wishes of success to MAC Faucets. Excellent faucet, Excellent service, Excellent group of people to work with. I will also attest to this, and I hope it helps: After eleven years the finish still looked great. I had eleven years of trouble free service, not even a hick up. My batteries lasted me about two years before they needed changing. The faucet was a conversation piece to many friends who saw it because people did not expect to see a hands- free faucet in a home.

Average Rating: - Jean T.,Dallas, TX00:00:00 09-16-2014

I purchased from this company 20 times or more. I try to sell their products to my clients every chance I have. They have a super product at a super price (unique combination). Special thanks go to their customer service department, they are truly unsurpassed. By Yahoo! Shopping User Sep 14, 2011 Anonymous. I bought this soap dispenser from your company a while back [PYOS-9000]. I made the purchase two steps forward and one step back. I read the study your company put out on the soap saving but was skeptical. It is not that I doubted that we'll save money on soap with a dispenser that uses regular bulk soap over expensive cartridge soap, I doubted the dollar saving which your study outlined. Also, I was not sure where we fit into this equation you provided, high medium or low traffic, the dispensers are installed in a shopping mall. I am here to attest to the fact that this was a good financial move for us, and we did save loads of money on soap. As it turns out we have medium to heavy traffic bathrooms (according to your study). We did not save the dollar amount that your study outlined, WE SAVED MORE, possibly due to the lower cost we paid for your dispensers and the lower cost we pay for bulk soap. In my personal opinion, your soap saving study, is INCORRECT, THE SAVINGS ARE GREATER IN ACTUALLITY. By the way, you should call the study what it is: “money saving study” since that's what we're all looking to do. I am not sure if we use less soap with your soap dispenser when compared with the automatic soap dispensers we have now, but we definitely spend less on soap. The two obvious areas you might want to look into that might have caused this error are: The price of your soap dispenser is quoted higher on the study than the prices that it is sold for, yet the cost of your competitor's soap dispenser is right. The cost of bulk soap is not $12.00 per gallon, but between $8.00 and $10.00 per gallon through janitorial supply places, yet the cost of your competitor's soap cartridge is right. I hope that you take my constructive criticism to heart. Additional notes: The dispensers have been working great and without trouble. They are more robust than the other units we have in place (brass vs. plastic), and easier to refill and keep clean. Throughout the year we plan to replace the automatic cartridge soap dispensers we currently have in place with MAC [PYOS-9000].

Average Rating: - John H.,Boca Raton FL00:00:00 09-16-2014

Good people to work with. I am a plumbing contractor with 32 years experience in the business. I bought faucets and flush valves from this outfit, perhaps 8-12 times in the past. Never disappointed. Impressed with the product quality, customer support, and quick delivery. Had a faucet go down a few years ago, the owner brought a replacement faucet to my shop that same day on his way home. Where do you find this kind of service in today's world. My latest order was for several decorative electronic faucets (FA400-109) in Oil Rubbed Bronze, the order was at my door steps in a couple of days. I was quoted 30 days by one manufacturer, 60 days by another, neither was a decorative faucet. MAC Faucets: 2 days….. That's impressive. Thank you

Average Rating: -  Robert R. jr.,hatsworth, CA00:00:00 09-16-2014